Автор
David W. Hutton — новинки
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From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement David W. Hutton
ISBN: 0873894731 Язык: Русский It's one of the best-kept secrets of the corporate world: for years, leading companies have been quietly using the Baldrige framework - not just to apply for this prestigious award - but to improve their bottom line results. Companies such as IBM,