Companies, communities, and individuals fall for many reasons, but one of the most common—and easily avoidable—is the failure to reinvent. When people and organizations rest on prior successes rather than driving purposeful transformation, they discover too late that they have lost their market position altogether to competitors and external forces. The most successful companies, brands, and individuals make reinvention a regular part of their business strategies. Transformation demands an ongoing process of discovery and imagination, and The Road to Reinvention lays out a systematic approach for continually challenging and reinventing yourself and your business. Venture capitalist and serial entrepreneur Josh Linkner identifies six elements in any business that are ripe for reinvention and shares examples, methods, and step-by-step techniques for creating deliberate, productive disruption. Throughout The Road to Reinvention, Linkner also explores the history—the great rise, unprecedented fall, and now rebirth—of his beloved hometown, Detroit. First rising to greatness as the result of breathtaking innovation, Detroit had generations of booming growth before succumbing to apathy, atrophy, and finally bankruptcy. Now, the city is rising from the ashes and driving sustainable success through an intense focus on reinvention. Linkner brings an insider's view of this incredible story of grit, determination, and creativity, sharing his perspective on Detroit's successes and setbacks as a profound example of large-scale organizational and personal transformation. Change is inevitable. You need to decide: Will you drive that change, or be driven away by it? Will you disrupt or be disrupted? By choosing to deliberately reimagine your own status quo, you can secure a strong future for both your company and your career.
Companies, communities, and individuals fall for many reasons, but one of the most common—and easily avoidable—is the failure to reinvent. When people and organizations rest on…
In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player.
In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues.
Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.
In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he…
The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job.
A bestselling author and business guru tells how to improve job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more engaging. As with all of Lencioni’s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren’s Research Hospital. Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage . He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.
The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job.
A bestselling author and business guru tells how to improve job satisfaction…
The Official ACT Prep Guide is the bestselling resource for students getting ready to take the ACT test. Step by step, the book walks you through the entire test experience from registration to getting the final results. No matter what your style of learning, this handy resource is filled with a variety of effective test-taking strategies.
The Official ACT Prep Guide and the companion ACT Online Prep includes three actual ACT tests - all of which contain the optional writing test - which you can use for stress-free practice. To help in your review of the test material, the guide also gives clear explanations for every answer. The combination of the practice tests and the clarifying answers will help you understand what to expect when you take the actual ACT test. In addition, the guide includes ideas for boosting your score on the English, math, reading, and science tests and detailed information on the enhanced optional writing test.
Filled with expert advice from the test's creators, the guide gives you the know-how to:
- Review the entire content of the ACT
- Understand the procedures you'll follow when you're actually taking the ACT
- Be prepared for the types of questions you can expect to find on the test
- Approach the various questions with confidence
- Adopt the test-taking technique that's right for you
Once you complete the practice tests you can relax and concentrate on doing your best. By using the strategies outlined in The Official ACT Prep Guide, your performance on the test will best reflect your overall preparation and achievement in the areas it measures.
As an added bonus, the ACT experts provide valuable advice on preparing both mentally and physically so you can manage anxiety and be fully confident on test day.
The Official ACT Prep Guide is the bestselling resource for students getting ready to take the ACT test. Step by step, the book walks you through the entire test experience from…
The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new technical skills, new ideas, new perspective, new energy. Yet too many of them are held back because of their weak soft skills.
Soft skills may be harder to define and measure than hard skills, but they are just as critical. People get hired because of their hard skills but get fired because of their soft skills.
Setting a good example or simply telling young workers they need to improve isn't enough, nor is scolding them or pointing out their failings in an annual review. However you can teach the missing basics to today's young talent.
Based on more than twenty years of research, Bruce Tulgan, renowned expert on the millennial workforce, offers concrete solutions to help managers teach the missing basics of professionalism, critical thinking, and followership—complete with ninety-two step-by-step lesson plans designed to be highly flexible and easy to use.
Tulgan's research and proven approach has show that the key to teaching young people the missing soft skills lies in breaking down critical soft skills into their component parts, concentrating on one small component at a time, with the help of a teaching-style manager. Almost all of the exercises can be done in less than an hour within a team meeting or an extended one-on-one. The exercises are easily modified and customized and can be used as take-home exercises for any individual or group, to guide one-on-one discussions with direct-reports and in the classroom as written exercises or group discussions.
Managers—and their young employees—will find themselves returning to their favorite exercises over and over again. One exercise at a time, managers will build up the most important soft skills of their new, young talent. These critical soft skills can make the difference between mediocre and good, between good and great, between great and one of a kind.
The number one challenge with today's young talent is a problem hiding in plain sight: the ever-widening soft skills gap. Today's new, young workforce has so much to offer—new…
Get ready to question everything you've been told about charity, and to find out how you can truly succeed at making the world a better place.
Many of us donate to charitable causes, and millions more work or volunteer for non-profit organizations. Yet virtually none of us have been taught what it means to succeed at doing good, let alone how to do so. In short, we've never been encouraged to treat charity with the seriousness and rigor it deserves.
How to be Great at Doing Good is a complacency-shattering guidebook for anyone who wants to actually change the world, whether as a donor, a volunteer, or a non-profit staffer. Drawing on eye-opening studies in psychology and human behavior, surprising interviews with philanthropy professionals, and the author's fifteen years of experience founding and managing top-rated non-profits, this book is an essential read for anyone who wants to do more good with their time and money.
Find out how Bill Gates and a team of MIT grads are saving thousands of lives by applying business principles to charity work - and how we can too Peer inside our brains as we donate, and discover how the same chemical forces that make us crave junk food and sex can steer us toward bad charity decisions See why following our passion and doing what we're good at can actually doom our efforts to improve the world Learn how two seemingly identical charities can have jaw-dropping differences in impact, and find out how to pick the best one when donating Sure to generate controversy among non-profits and philanthropists who prefer business as usual, How to be Great at Doing Good reveals that a more calculated, effective approach to charity work isn't just possible - it's absolutely necessary for those who want to succeed at changing the world.
Get ready to question everything you've been told about charity, and to find out how you can truly succeed at making the world a better place.
Management expert Bruce Tulgan's latest book, "Talk About the Work," is based on a simple but powerful insight: The best way to deal with 99% of difficult challenges facing managers is NOT by gearing up to face down one of those so-called "fierce conversations," but rather by committing to a steady diet of somewhat mundane conversations. Communicating with your employee should not be an event. It should be a process. Do you want to stop agonizing about your employees' performance? Do you want to master difficult management relationships? Build a culture of ongoing structured one-on-one dialogues--providing guidance, direction, feedback, troubleshooting, and coaching--with every single employee you manage: One person at a time, one day at a time.
When managers consistently practice this simple but shockingly effective technique, they get results: they increase employee performance and morale, increase retention of high performers and turnover among low performers, and achieve significant measurable improvements in business-outcomes. But when it comes to engaging in meaningful dialogue with employees, there's a culture of complacency and self-deception among managers. Most managers will tell you that they already talk to their direct-reports every day. The problem is that it is precisely the ad hoc manner in which most managers talk to their direct-reports every day that actually makes inevitable the most difficult employee situations that tend to vex managers.You are the new leader of an existing teamResources are tightEmployees need to speed up (productivity)Employees need to slow down (quality)Employees' personal issues are affecting their workEmployees need to get organizedEmployees need to be on timeEmployees need to behave differently in meetingsEmployees need to communicate more effectivelyEmployees have an attitude problemStar employees are thinking about leaving...and more.
In "Talk About the Work," Tulgan shows readers the problem with these ad hoc approaches and offers a streamlined step-by-step guide to building a structured one-on-one dialogue that actually works. Tulgan identifies the most common management challenges and offers advice on how to "talk about the work" when:
In "Talk About the Work," Tulgan returns to his roots to write about and share with his core audience--the tens of thousands of managers who have participated in his intensive back-to-basic management seminars over the years--how to become the best manager they can be...by simply talking about the work.
Management expert Bruce Tulgan's latest book, "Talk About the Work," is based on a simple but powerful insight: The best way to deal with 99% of difficult challenges facing…
Filled with strategic directions, practical advice and best practices, this volume delivers an overview of emerging trends for the career services profession.
Hot topics include:
a blend of research, case studies, and personal experiences that are intended to stimulate a productive dialogue about career services how career services professionals should be leaders in creating university-wide, innovative career programs and systems discussions of assessment, collaboration with academic advising, external relations, and internationalization.
This is the 148th volume of this Jossey-Bass higher education quarterly series. An indispensable resource for vice presidents of student affairs, deans of students, student counselors, and other student services professionals, New Directions for Student Services offers guidelines and programs for aiding students in their total development: emotional, social, physical, and intellectual.
Filled with strategic directions, practical advice and best practices, this volume delivers an overview of emerging trends for the career services profession.
Make a bigger impact with a new approach to strategy, funding, engagement, and more
The XYZ Factor describes how organizations can build social movements and create change, regardless of org type or size. Based on the model used by DoSomething.org, the book features impact stories, engagement models, and proven tactics from the field. Designed for organizations looking to make a bigger social impact, this helpful guide provides a fresh take on organizational culture, emphasizing creative thinking and the strategic use of data, brand, corporate partnerships, and strategic partners. Readers will find practical advice on zero-dollar marketing, user engagement, and acquisition, and candid discussion on program analysis and knowing when to give the green light.
Make a bigger impact with a new approach to strategy, funding, engagement, and more
The XYZ Factor describes how organizations can build social movements and create change,…
A proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger results
More than ever, effective leadership requires us to work as a team, but many leaders struggle to get the results they need. When stakes are high, you can't get great results by just changing what you do. You also need to change how you think. Organizational psychologist and leadership consultant Roger Schwarz applies his 30+ years of experience working with leadership teams to reveal how leaders can drastically improve results by changing their individual and team mindset.
A proven approach for helping leaders and teams work together to achieve better decisions, greater commitment, and stronger results
More than ever, effective leadership requires…
Discover proven strategies for building powerful, world-classbrands It's tempting to believe that brands like Apple, Nike, andZappos achieved their iconic statuses because of serendipity, anunattainable magic formula, or even the genius of a singlevisionary leader. However, these companies all adopted specificapproaches and principles that transformed their ordinary brandsinto industry leaders. In other words, great brands can bebuilt—and Denise Lee Yohn knows exactly how to do it.Delivering a fresh perspective, Yohn's What Great Brands Doteaches an innovative brand-as-business strategy that enhancesbrand identity while boosting profit margins, improving companyculture, and creating stronger stakeholder relationships. Drawingfrom twenty-five years of consulting work with such top brands asFrito-Lay, Sony, Nautica, and Burger King, Yohn explains keyprinciples of her brand-as-business strategy.
- Reveals the seven key principles that the world's best brandsconsistently implement
- Presents case studies that explore the brand building successesand failures of companies of all sizes including IBM, Lululemon,Chipotle Mexican Grill, and other remarkable brands
- Provides tools and strategies that organizations can startusing right away
Filled with targeted guidance for CEOs, COOs, entrepreneurs, andother organization leaders, What Great Brands Do is anessential blueprint for launching any brand to meteoricheights.
Discover proven strategies for building powerful, world-classbrands It's tempting to believe that brands like Apple, Nike, andZappos achieved their iconic statuses because of…
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual.
Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge…
50 million websites, or twenty percent of the entire web, use WordPress software. The force behind WordPress.com is a convention-defying company called Automattic, Inc., whose 120 employees work from anywhere in the world they wish, barely use email, and launch improvements to their products dozens of times a day. With a fraction of the resources of Google, Amazon, or Facebook, they have a similar impact on the future of the Internet. How is this possible? What's different about how they work, and what can other companies learn from their methods?
To find out, former Microsoft veteran Scott Berkun worked as a manager at WordPress.com, leading a team of young programmers developing new ideas. The Year Without Pants shares the secrets of WordPress.com's phenomenal success from the inside. Berkun's story reveals insights on creativity, productivity, and leadership from the kind of workplace that might be in everyone's future.
Offers a fast-paced and entertaining insider's account of how an amazing, powerful organization achieves impressive results
Includes vital lessons about work culture and managing creativity
Written by author and popular blogger Scott Berkun (scottberkun.com)
The Year Without Pants shares what every organization can learn from the world-changing ideas for the future of work at the heart of Automattic's success.
50 million websites, or twenty percent of the entire web, use WordPress software. The force behind WordPress.com is a convention-defying company called Automattic, Inc., whose 120…
When it was published over a decade ago. The Five Temptations of a CEO was like no other business book that came before. Highly sought-after management consultant Patrick Lencioni deftly told the tale of a young CEO who, facing his first annual board review, knows he is failing but doesn't know why. Written to be read in one sitting, this refreshingly original and utterly compelling, razor-sharp novelette serves as a timeless and potent reminder that success as a leader can come down to practicing a few simple behaviors-behaviors that are painfully difficult for each of us to master. Any executive can learn how to recognize the mistakes that leaders make.
The lessons of The Five Temptations of a CEO are as relevant today as ever, and this special anniversary edition celebrates over a decade of inspiration and enlightenment with a brand new introduction and reflections from Lencioni on the new challenges in business and leadership that have occurred since the original book was published.
When it was published over a decade ago. The Five Temptations of a CEO was like no other business book that came before. Highly sought-after management consultant Patrick Lencioni…
A new integration of Goleman's emotional, social, and ecological intelligence Hopeful, eloquent, and bold, Ecoliterate offers inspiring stories, practical guidance, and an exciting new model of education that builds – in vitally important ways – on the success of social and emotional learning by addressing today's most important ecological issues. This book shares stories of pioneering educators, students, and activists engaged in issues related to food, water, oil, and coal in communities from the mountains of Appalachia to a small village in the Arctic; the deserts of New Mexico to the coast of New Orleans; and the streets of Oakland, California to the hills of South Carolina. Ecoliterate marks a rich collaboration between Daniel Goleman and the Center for Ecoliteracy, an organization best known for its pioneering work with school gardens, school lunches, and integrating ecological principles and sustainability into school curricula. For nearly twenty years the Center has worked with schools and organizations in more than 400 communities across the United States and numerous other countries. Ecoliterate also presents five core practices of emotionally and socially engaged ecoliteracy and a professional development guide.
A new integration of Goleman's emotional, social, and ecological intelligence Hopeful, eloquent, and bold, Ecoliterate offers inspiring stories, practical guidance, and an…
Guaranteed success for the co-taught classroom For the increasing number of teachers working in co-taught classrooms, this book provides practical ideas for defining teacher roles, planning lessons, providing effective instruction, and maximizing the value of each team member. Former co-teacher and national presenter Anne Beninghof shares stories, and real-life co-taught lesson examples that emphasize creative yet time-efficient instructional strategies that lend themselves beautifully to the co-taught classroom. Teachers and instructional leaders at all levels and in a wide variety of content areas will find this book replete with valuable co-teaching guidance so that success is guaranteed.
Offers tips for effective teaching strategies for every type of team teaching situation imaginable Includes guidelines for successful team-teaching with specialists in technology; literacy; occupational/physical therapy; special education; speech-language therapy; ELL; gifted The author is an internationally recognized consultant and trainer This user-friendly, comprehensive book is filled with concrete ideas teachers can implement immediately in the classroom to boost student learning and engagement.
Guaranteed success for the co-taught classroom For the increasing number of teachers working in co-taught classrooms, this book provides practical ideas for defining teacher…
A unique take on leadership from a popular Forbes blogger and nationally-known leadership coachLeading So People Will Follow explores the six leadership characteristics that inspire followers to fully support their leaders. Using Erika Andersen’s proven framework, new leaders and veterans alike have increased their capacity for leading in a way that creates loyalty, commitment and results. Step by step, Andersen lays out six key attributes (far-sightedness, passion, courage, wisdom, generosity, and trustworthiness) and gives leaders the tools for developing them. This innovative book offers a practical guide for building the skills to become a truly 'followable' leader.Filled with examples from forward-thinking organizations such as Apple, NBC Universal, Union Square Hospitality Group, and MTV NetworksMaps out the six attributes of leadershipIncludes a free online Followable Leader assessmentAuthor Erika Andersen is one of Forbes' most popular bloggers and coaches some of the most successful leaders in AmericaUsing self-assessments, real-world examples, and concrete tools, Leading So People Will Follow helps build timeless core skills that work for leaders in any field.
A unique take on leadership from a popular Forbes blogger and nationally-known leadership coachLeading So People Will Follow explores the six leadership characteristics that…
Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures, such as the way they sit in a business meeting, or stand at the podium at a speaking engagement, or the amount of eye contact they give in a one-on-one meeting.
In The Silent Language of Leaders, leadership and communications expert Carol Kinsey Goman explains that in today's fast-paced business environment, where global interactions are increasing, mastering the art of body language is more important than ever. She explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on more than twenty years of experience, and on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and how to:
Use techniques like "mirroring" to build trust and encourage collaboration.
Accurately read the nonverbal signals of your counterparts to increase success in negotiations.
Use body language to project confidence and candor when managing change.
Communicate nonverbally in virtual environments.
Channel your gender's natural body language inclinations for improved leadership results.
Identify which nonverbal signals communicate internationally and which are culture-bound.
Profound changes are shaking up our lives and the kind of leaders the world seeks. As the pace of change continues to accelerate, stay ahead of the curve by mastering the silent language of leadership.
Aspiring and seasoned leaders have been trained to excel at communicating verbally. And yet, all their efforts to communicate effectively can be derailed by even the smallest…
What is a "holy woman," or a holy man for that matter? According to the Jewish mystics, a holy person is someone who has not lost the holiness that every baby is born with. A holy person is someone who fulfills it. Stories about Jewish holy women have rarely been collected in such an engaging and entertaining form. The tales display a specifically female Jewish spirituality, giving us a peek into a world of devotional beauty that focuses on kindness. These stories of laughter and tears, humility and bravery, striving and trance, have an appeal spanning the denominational spectrum: they are spiritual nourishment for the soul. The rabbis say there are both male and female angels and angels are on earth as well as in heaven. These tales enhance our appreciation of the female angels on earth.
What is a "holy woman," or a holy man for that matter? According to the Jewish mystics, a holy person is someone who has not lost the holiness that every baby is born with. A holy…
